Water park and mountain activities
With the authorization of the Public Health Department, the Water Park will open!
Pre-opening : Monday, Jun 29, 10 a.m. to 5 p.m.
Official opening : Friday, July 3, from 10 a.m. to 6 p.m.
Preventive measures related to the fight against coronavirus have been put in place to ensure the health and safety of clients and staff.
PREVENTIVE HEALTH MEASURES
The station commits to apply all the recommendations of the Institut national de santé publique du Québec (INSPQ) and the Commission des normes, de l'équité, de la santé et de la sécurité du travail (CNESST). It also follows the COVID-19 health safety plan for the tourism industry as well as the one specific to water parks.
Here is an overview of the measures implemented.
The capacity of the site and pools
The maximum capacity has been significantly reduced in order to respect the recommended physical distance.
Pool capacity is also being reduced and monitored by field staff.
Posting on the site
Safety instructions are posted at the entrance and made visible at several locations on the site. It is mandatory to read and follow them throughout the day.
Addition of hand washing and disinfection stations
Several sinks and antiseptic gel dispensers are installed on the site. Their use is mandatory when the signalization indicates it.
Cleaning and disinfection of equipment
All equipment, surfaces, and common areas are cleaned and disinfected frequently as required by government authorities.
Some activities of the Water Park will remain closed throughout the summer due to difficulties in implementing the preventive measures requested by the government :
- La Corde à Tarzan
- Le Chariot de Cheetah
- La Rivière Congo
- La Trompe d'éléphant
- Le Grand Canyon
However, visitors will be able to take advantage of the new mountain activities starting on Friday, July 3!
Additional actions taken by the company
- Encourage pre-visit online shopping to limit contact.
- Closing the inside Customer Service counter. Customers are served at the ticket booth windows.
- Installation of protective plastics on payment terminals and computer keyboards
- Return of access cards in contactless boxes
- Use of gloves, masks, and visors by some employees
The station undertakes to implement all the resources required to ensure a safe visit for the customer. Compliance with the measures put in place is a shared responsibility between the park and visitors.
Clients are invited to prepare their visit to ensure that their safety is maximized. The Exemplary Visitor's Guide provides a few tips and advice on how to spend a pleasant day.
Any individual or group of individuals who do not comply with any of the instructions regarding sanitary measures put in place by the park will be asked to leave the premises at the request of park staff, without reimbursement.
BREAK OF SEASON PASSES IN 2020
To ensure that it respects the maximum number of visitors per day, the station has chosen not to issue subscriptions for the 2020 summer season.
Only clients who purchased their Water Park pass when renewing their 20-21 ski pass, before June 1st, can keep it and enjoy it this summer.
Exceptionally this year, customers must choose the date of their visit when they purchase their tickets. The earlier the purchase is made, the cheaper the tickets are:
- Purchase 10 or more days in advance: Up to $6 off
- Purchase less than 10 days in advance until 4:59 p.m. the day before the visit: up to $3 off
- From 5 p.m. the day before or the day of the visit: regular rate
Buying in advance ensures a place at the Water Park on the targeted day.
If the Park closes for the day of your visit, you will have the choice of requesting a refund or postponing your visit. An email announcing the closure will be sent to you no later than the day before your outing.